Privacy Policy

1. Introduction

At WebPulse AI ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Business information (company name, industry, size)
  • Account credentials and profile information
  • Payment and billing information
  • Communications and correspondence with us

2.2 Automatically Collected Information

  • Device information and identifiers
  • Browser type and version
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and managing accounts
  • Sending service-related communications
  • Responding to inquiries and providing customer support
  • Analyzing usage patterns and improving user experience
  • Detecting, preventing, and addressing technical issues
  • Complying with legal obligations and protecting our rights
  • Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent or at your direction
  • Protection: To protect our rights, privacy, safety, or property

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behavior. For more detailed information, please refer to our Cookie Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@webpulse.ca

Address: 1288 Alberni St, Vancouver, BC, Canada

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